Western Australia

Promoting the rights of people with disability, who require a companion, to fair ticketing at events and venues

About Companion Card

Who can apply?

The Companion Card is for people with a significant and permanent disability, who require attendant care support in order to participate at community venues and activities.

To be eligible for a WA Companion Card you must meet the following 4 requirements:
  • Be a permanent resident of Australia, residing in Western Australia;

  • Demonstrate that you have a significant and permanent disability, which may include issues related to ageing and psychiatric illness;

  • Demonstrate that, due to the impact of the disability, you would be unable to participate at most community activities without attendant care support; and

  • Demonstrate that your need for this level of attendant care will be life-long.

Attendant care includes significant assistance with mobility, communication, self-care or planning and problem solving where the use of aids, equipment or alternative strategies that do not enable you to carry out tasks independently. Attendant care does not include providing reassurance or encouragement nor can it be for infrequent or unexpected events or medical emergencies.

The Companion Card cannot be issued if you:

  • Only require attendant care for social support, reassurance, encouragement or 'just in case’ type scenarios (such as being affected by the inaccessibility of a particular venue);or

  • Are experiencing a temporary disability or may no longer require attendant care in the foreseeable future; or

  • Have a short term disability that may respond to treatment or management, training, recovery or developmental improvements.

Please Note:

  • Service providers, organisations or companions cannot apply for a Companion Card. Cards are only issued to, and remain the property of, the person with a disability. This enables cardholders to choose who they would prefer to take as a companion to a particular venue or activity.

  • The Companion Card was not developed to overcome or compensate for any particular venue's lack of accessibility; including the absence of ramps, lifts, accessible toilets, appropriate signage or captioning, etc. Responsibility for these access issues remains with venue and activity operators.

  • The Companion Card is not issued to every person who has a disability. The card is issued to people who can demonstrate that they would not be able to participate at most venues and activities without a companion, and that this need is life-long.

  • A Companion Card cannot be issued if the applicant may become independent in the future as a result of treatment/management, training, recovery or developmental improvements. A Companion Card can only be issued when an ongoing need for a companion can be demonstrated.

  • There is no income or assets tests applied to applications for a Companion Card and people may apply irrespective of their employment status or nationality.

  • If you are unsure and would like to discuss your eligibility for a Companion Card please call 1800 617 337.

Are you eligible for a Companion Card?

Take the Companion Card eligibility quiz to find out if you might be eligible to apply for a Companion Card. This is a guide only and we encourage you to contact us to discuss your individual circumstances on:

Telephone: 1800 617 337
Email: wacompanioncard@nds.org.au